GENERAL INFORMATION:

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In Alobe we have a workshop for the manufacturing of our products which is independent in location from the delivery residence, we reserve the right to disclose information on the location of the workshop for security reasons. However, you can know that our products are shipped from Chile, Santiago Metropolitan Region, La Cisterna Commune.

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Product wrapping.

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Our logs are sent in a solid and firm cardboard box, designed by ourselves and we hope that your experience in the unpacking will be the most pleasant since we work so that the smallest details are to your liking and you can perform an Unboxing of an excellent level .

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Shipping Rates for Chile and South America.

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The National Standard Shipping rate (Chile) is free for purchases over $ 49,990. For purchases less than that amount, it will have a shipping value of $ 6,000 Monda nacional (CL). For South American countries it has an approximate base cost of US $ 27.41, this cost is informed at the time of purchase and can be variable depending on the weight and speed of the order that reaches its destination. The higher the weight, the cost increases and if the shipping option is express, its cost also increases.

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Sent Rest of the World .......

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How long can National or International Shipping take?

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At the time of finalizing the purchase, it will be processed by our system and may have a delay of between 1 to 3 business days at the latest depending on the bank or means of payment that placed the order. The management of shipping to the courier is between 1 to 3 business days after the purchase is made, after this Alobe staff delivers orders to the shipping currier from Monday to Friday (Only business days) between 09:00 a.m. to 7:00 p.m. pm according to the calendar and time zone of Chile. The shipping time will run from the moment we leave the order in our courrier and after this step, we will promptly give you the tracking number provided by our courrier so that you can track your order.

For National (Chile) Standard shipments, we use the following shipping means such as Chilexpress, Starken, or Correos de Chile. The choice is up to us based on availability or shipping address. Standard shipping speed can take 4-15 business days. Express shipping has a cost of $ 8,500 Chilean pesos and delivery time is 1 to 2 business days. If you are near our area of ​​residence, you can withdraw in person after coordinating with us.

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For International shipments, we use Postal Area and standard shipping costs are approximately US $ 27.41. And the shipping time can range from 18 to 22 business days. to use Express delivery, the cost is approximately US $ 36.50. And the shipping time is 3 to 5 business days.

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